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Privacy Notice

Last Updated: October 11, 2026

Welcome to Batch And Bid. We operate a platform connecting customers with concrete suppliers. We are committed to protecting your privacy and handling your personal information transparently and securely.

This Privacy Notice explains what personal data we collect, why we collect it, and how it is shared when you use our marketplace.

Information We Collect

When you register an account or create a marketplace listing for concrete delivery, we collect the following personal information:

  • Contact Information: Name, Email Address, and Phone Number.
  • Delivery Information: Delivery Address (site location for concrete delivery).
  • Job Specifications: Volume required (cubic meters), preferred delivery date/time, and truck type.
How We Use Your Information

We collect and process your personal data for the following specific purposes:

  • To allow you to post concrete requirements and receive competitive bids from concrete suppliers.
  • To communicate with you regarding bid updates, account notifications, and platform alerts.
  • Contract Fulfillment: To give contact details for the delivery of your concrete once a bid is accepted.
  • We do not accept payment for deliveries through the app, This is down to the supplier to provide an invoice and payment method
How Your Data Is Shared

We do not sell your personal data. Your contact details and delivery address are shared under the following specific circumstances:

  • Before Bid Acceptance: Suppliers can view the job specifications (e.g., volume, date, general region, and truck type required) to place a bid. Your name, full street address, email, and phone number remain hidden from suppliers during the bidding process.
  • After Bid Acceptance: Once you select and accept a winning supplier's bid, your Name, Phone Number, Email Address, and Delivery Address will be provided directly to the winning supplier. This allows the supplier to schedule the job, coordinate delivery logistics, and communicate directly with you regarding site access or delivery updates.
  • Service Providers: We may share data with secure third-party infrastructure and service providers (such as hosting platforms and email delivery services) necessary to operate the platform.
Data Storage and Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or disclosure. Personal information is stored securely on our backend servers and is accessible only to authorized personnel and the specific winning supplier for your accepted order.

Your Data Rights

Depending on your jurisdiction, you have rights regarding your personal data, including the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete information.
  • Request the deletion of your account and associated personal data.

To exercise any of these rights or ask questions about this Privacy Notice, please contact us at:

Support@batchandbid.com
Acceptance of These Terms
By using Batch And Bid you accept the terms of this Privacy Notice, together with any other terms of service we add. If you do not accept these terms, please do not use the platform.